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General
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There were 7 articles found in this category:
 What are your Shipping and Returns policies?
Domestic Orders: We ship UPS and USPS. UPS can only ship to valid street addresses. Customers with APO / FPO /PO boxes must use USPS. For UPS, please use 92691 and check the 'Shipped from this ZIP code' on this page to see how long your order will take to get to you. For USPS, we ship Priori ...
- Do you ship products to countries other than the USA (International)?
Yes, and there is no minimum order amount. We ship to the following countries via USPS Priority International, Express Mail International or UPS Standard (Canada only): Australia* Austria Belgium Canada Denmark (please purchase from our authorized reseller, Sweep Shine, at www.Sweep-Shine ...
- Are there any temperature requirements with CSI Q-7 Wax?
Yes. Because the product is water-based, it will freeze if left in an environment at or below 32°F (0°C). If the wax is above freezing and the painted surface is above freezing, you should be able to wax without any problems. If the wax freezes while stored, it may separate. This is e ...
- How long does CSI Q-7 Wax last?
That is very subjective; it varies based on how often you wash your vehicle, what you use to wash your vehicle, whether or not it is garaged, what weather / dust / pollution it is exposed to, etc. In most cases, it will bead water for 8-12 weeks. Some people report up to six months of water bead ...
- Do you match or beat competitor prices?
On all products except buffers, yes. We cannot do price-matching on buffers. Please provide us with the item(s), competitor's name and price (including shipping and sales tax, if applicable) and we will issue you a single-use coupon for use on our web site that will beat their price. Competito ...
- Do you offer discounts?
We offer discounts for buying multiple quantities of a single item. Look for the 'Buy in bulk and save' link under the 'ADD TO CART' button. Also note that if you purchase enough to hit our "free shipping" amount, you are in effect receiving a substantial discount.
- How do I check the status of an order?
Simply click the Order Status link at the top of any page. If you are not already logged in, you will need to do so after clicking this link. We update the status of orders throughout the day. Orders that have shipped will have their status changed to 'shipped' and your tracking number will be ...
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