PolishAndWax.com

We ship UPS and USPS.  UPS can only ship to valid street addresses.  Customers with APO / FPO /PO  boxes must use USPS.

For UPS, please use 92691 and check the 'Shipped from this ZIP code' on this page to see how long your order will take to get to you.  For USPS, we ship Priority Mail and shipments take about 1-3 business days (USPS reports 2 days on average).

Purchases made before 5 PM Eastern / 2 PM Pacific ship the same business day!  Please check the UPS Holiday List and the USPS Holiday list if you are purchasing on or near a holiday.

We charge for shipping based on your order's weight.  Pads and microfibers are light and shipping will be inexpensive.  Polish and wax are heavy...about 8-10 pounds per gallon and shipping these items will cost more.  Our cart calcualtes shipping based on our negotiated rates with UPS and a discounted rate with USPS.  We do not mark up shipping.  Free shipping is available on certain items and will be indicated on the product page if it is available.

For International orders, see this page.

Shipping insurance is always included on domestic orders and we pay for it, regardless of order value.

Money-back Guarantee:

All products (except buffers, discontinued/clearance items and 55-gallon drums of product) delivered to US addresses have a 30-day money-back guarantee. If you are not completely satisfied, return the unused portion of your product (if returning a kit, all components must be returned) within 30 days for a full refund, minus shipping charges both directions. RMA and reason for dissatisfaction required.

There are no 'restocking fees' or any other charges related to the return of your product; only the cost of originally shipping it to you will be deducted from your total. You will also be refunded the original sales tax amount (California customers only).

Returns:

We have an automated returns system.  Just log in to your account and fill out the form.  Upon approval, you will be sent instructions on how to return your product.